Shipping Information
This shipping policy defines standard order dispatch, parcel transit, receiving and after-delivery rules for all platform orders, aiming to deliver transparent, stable and considerate delivery experience for every user.
Dispatch Standard
All verified orders will be sorted, inspected and packed within standard working days. Handcrafted goods require extended preparation period for quality protection.
Transit Notice
Exclusive tracking access will be activated after warehouse outbound. Users can check transit status and estimated arrival progress via personal account anytime.
Receiving Reminder
Please inspect outer parcel condition upon receipt. Preserve package evidence if any damage occurs, and contact support team for timely assistance.