Return Policy
Real scene doubts + official gentle reply, easy to understand without rigid clauses
Scene 1: I just dislike the texture after receiving the item.
Reply: Subjective texture perception difference belongs to valid preference demand, eligible for standard adjustment service under intact goods condition.
Scene 2: I opened the package for inspection, will it affect application?
Reply: Necessary unpacking inspection will not affect qualification, please keep all packing accessories complete properly.
Scene 3: Can I exchange for a different style instead of refund?
Reply: Cross-style equivalent exchange is open for all qualified requests, independent style selection supported.
Scene 4: What if the exchanged item still fails my expectation?
Reply: Exchanged items enjoy the same valid adjustment cycle, users can launch secondary request following standard rules again.