Faqs
Optimized User Operation Guide
Q1: What are advantages of verified user consultation?
Faster response queue, multi-file attachment access, long-term record cloud storage, exclusive consultant docking service.
Q2: What limits exist for guest consultation mode?
Limited attachment capacity, automatic regular record clearance, no customized demand priority support.
Q3: Which mode fits one-time simple inquiry?
Guest mode is recommended for casual, one-off and non-repeat consultation demands.
Q4: Which mode fits long-term repeated communication?
Verified exclusive mode guarantees stable data storage and continuous topic docking.
Q5: Can guest records be converted to verified archives?
Bind valid identity within valid period to migrate guest data to personal archive library.
Q6: Is mode switching free for all users?
All official mode switching functions are free of extra service charge.
Q7: Will mode switching change existing dialogue content?
All historical dialogue content remains intact after mode conversion.